Shout Out to 91.3 WYEP For Putting Me On To The Following Jams...

Rest In Peace Joey C

On a much more serious note than the ususal nonsense I post on here, Planet Earth lost a great human being on May 4th.  My cousin, Joe Cullinan passed away from a sarcoma, a rare form of cancer, at the young age of 32.  Joe was a hero, a leader, an athlete, a musician, and possiblly the funniest person I've ever know.  It was impossible to hang out with Joe and not laugh.  R.I.P. Joe Cullinan.  You will definitely be missed.

Joey C Obituary 

Customer Service Vocab

Is it just me or do all customer service reps use the same words???  Every time I speak to a CSR they all seem to use the following terms in their dialect: not a problem, unfortunately, expedite, great, resolve, issue, appropriate, situation, & have a nice day.  And usually whenever the CSR is saying something positive like the words "great" or a "have a nice day" I can literally feel the sarcasm in their voice.  

On a related note, I hate the phrase "not a problem".  Especially when I ask a simple question and get the response "not a problem".  For example once I asked a CSR if they could provide me a estimated shipping date for an order I placed, and the CSR responded "not a problem".  I wanted to say--I asked a simple question--Why would that be a problem??!  I don't know.  I just am not a fan of "not a problem".